AI / TRANSCRIPTION & LINGUISTIC EXPERIENCE l Sigma AI – AI Linguistic & Transcription Specialist (Current | 1.5 Years) l • Hindi & English transcription for speech and voice-based AI models l • Linguistic annotation & emotion/sentiment analysis l • Data validation, review & QA compliance l • Consistently met accuracy, TAT & productivity benchmarks l Outlier – AI Data, Transcription & Language Expert (2 Years) l • Large-scale Hindi transcription projects l • Hindi « English translation and linguistic tagging l • Emotion, intent and sentiment annotation l • Dataset quality assurance and guideline compliance l Appen – AI Data Contributor (Project Based) l • Hindi speech transcription and data labeling projects l • Followed strict linguistic and transcription guidelines l Alignerr – AI Language & Transcription Contributor (Project Based) l • Hindi transcription & linguistic labeling tasks l • Maintained high accuracy and consistency in datasets CORE AI & LANGUAGE SKILLS Hindi Transcription, English Transcription, Hindi « English Translation, Linguistic Annotation, Emotion & Sentiment Tagging, Intent Classification, AI Dataset Validation, Quality Assurance (QA), Productivity Metrics, Crowdsourcing Platforms (Outlier, Sigma AI, Appen, Alignerr) ADDITIONAL PROFESSIONAL EXPERIENCE l Vishwa Shobha Capital ITI – Business Development Manager (2015 – 2023) l • Team leadership, operations management & client coordination l • CRM handling, admissions, accounts & administration l Max Life Insurance – Customer Service Executive (2012 – 2014) l • Client servicing, insurance advisory & complaint resolution l EXL Services – Customer Service Associate (2009 – 2012) l • Voice process, customer handling & SLA compliance EDUCATION Bachelor of Computer Applications (BCA) – Institute of Technology and Science, Ghaziabad, Uttar Pradesh LANGUAGES Hindi – Native | English – Professional Proficienc